Average Reviews:
(More customer reviews)Ignore most of the complaints about this model and Palm in general. Remember what you want a Palm for: storing information in an easy-to-access manner. For most people, it isn't supposed to be a mini laptop. It doesn't matter if the specs haven't changed much over the years. How much has a DayRunner improved in the past couple of decades? Some innovations make sense, sure. I've had several PDAs over the past few years because of specific things I wanted (rechargable battery, color screen, wireless access, etc.). Now I have a E2 (for the Bluetooth, screen, design, and ease of use). But at the end of the day, my usage has stayed pretty constant. I want good PIM applications (personal information management) on a small device with a good screen and battery life and the ability to check my email. That's all I want, and the E2 gives me that. Sure, Palm could wow us with innovations, but I really can't figure out what they could introduce that would be a "must-have" feature. Competing Windows Mobile devices don't offer anything particularly better either (unless you want a jack of all trades device that isn't particularly good at anything. In other words, if you want a PDA, this one is great. Here's why:
1. For most of the things that anyone does with a Palm, it works great. In other words, the PIM features work great, and the direct synchronization with Outlook is fantastic (and a new feature only on the past few Palm devices).
2. The hardware and "fit" of the device is great. This is the latest in the "Palm V" model and it shows. No gimmicks, just a good device fit and design wise.
3. The Bluetooth feature is great, if you need/want it. Setting up PC Bluetooth sync is easy if you follow the manual and the wizard on the device. Using it with a phone is a much greater challenge due to the few phones supported directly by Palm. Check first to see if yours is. If not, there might be a work-around, but prepare yourself for a few hours on the internet trying to find one.
4. The fact that the memory doesn't get erased when the power runs out will be really helpful if you're prone to forgetting to charge your devices.
The bad:
1. Versamail is incredibly difficult to work with. By far it has taken me the longest time to find out that I can't use it to sync with Outlook as planned (this is because you can't directly Hotsync IMAP accounts with SSL security, nor can you sync an IMAP account to Outlook, points buried in Palm's website).
2. As mentioned, getting Bluetooth to work with an unsupported phone is a real pain and not the most reliable connection ever invented.
3. Yeah, yeah, it shows fingerprints, should have a power indicator light, and a cradle would have been nice. A little too much cost-cutting, I think.
Overall, I'm very happy with the E2. It does what I want and probably more than what most people desire (most people probably don't need Bluetooth on a PDA). If you don't care about Bluetooth or the non-volatile memory on the E2, get the Tungsten E and save yourself $50.
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TungstenE2 Handheld
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