PalmOne Zire 72 Handheld Review

PalmOne Zire 72 Handheld
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On the surface, this is a really good device, but after a while you'll start to notice some real flaws.
What I like about the Zire72:
- The screen is brilliant, photos looks absolutely stunning. (There's not enough variance in brightness, though. I've set it to the lowest settting and it's still a bit too bright for reading under low-light conditions.)
- Voice recording, very handy.
- Buttons and D-Pad feel well and have good response.
- Built-in camera, while limited in functionality, is nice to have.
- Bluetooth works well.
- Battery life is very reasonable - as long as you don't play MP3s continually and keep Bluetooth off when you don't need it.
However, after a few weeks of actual use I've noticed several significant flaws:
- My biggest gripe is that the blue rubber "skin" will start to peel off. On my device this is especially bad near the stylus silo. My Z72 now looks quite worn, as if it's a few years old rather than a few weeks. The rubber skin provides a good grip, that is true, but I'd rather not have it at all when it peels off so easily.
- The Z72 has no attachable flip cover. To protect the screen you have to put it in a separate case. This means you can't just whip out it out to look something up, you have to take it out the case first, which is cumbersome. (Carrying it around without any screen cover is not really an option.)
- The output signal from the headphone jack is *far* too loud. I have to set system sounds to "low" to get a volume that is bearable to my ears. I'd prefer a softer volume, though.
- The headphone jack output produces a clearly audible background "hiss". (I know from reading several forums and reviews that this is a common problem. In fact, every Z72 may have this issue.) The hiss may be caused by the output being too loud in the first place. The workaround is to buy headphones with a separate volume control. This way you can turn up the volume on the Zire to drown out the background hiss and reduce the volume on the headphones to get the volume level you really want.
- The SD slot is recessed too deeply. You have to push memory cards in with your nails for them to be properly seated. If you switch between cards often, this *will* start to annoy you.
On the whole, I cannot really recommend the Zire72. It has many things going for it, but I expect better for a device in this price class. I still like it for the most part and I will certainly continue to use it, but had I known about these flaws beforehand, I would probably not have bought it.

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Building on the success of PalmOne's Zire 71, the Zire 72 is the first Palm-based handheld that can capture digital video with sound and shoot digital still photos. This multimedia PDA also features bright 320 x 320-pixel color screen for optimal playback of video and photos as well as voice recording capability and an MP3 player for listening to your own soundtrack. Other features include Bluetooth wireless connectivity, a 32 MB memory, Secure Digital card expansion, and a fast 312 Mhz Intel PXA270 processor. And, of course, the Zire 72 features Palm's suite of information management applications and the ability to edit Word- and Excel-compatible files and synchronize with Microsoft Outlook (Windows only).

Upgrade Features The Zire 72 offers the following improvements to the Zire 71:

1-megapixel image resolution (1280 x 960 pixels); the Zire 71 had a maximum 640 x 480 resolution.
32 MB of memory (24.7 MB user available); the Zire 71 had only a 16 MB memory
Video capture with sound; the Zire 71 only shot still images.
Digital zoom for closer image capture and in-handheld editing.
Voice recording capability.
Wireless Bluetooth connectivity (the Zire 71 connected to your PC only via the HotSync cable)
At 4.8 ounces, it's 10-percent less weighty than the 5.3-ounce Zire 71.
Palm OS 5.2.8 (versus 5.2.1 for the Zire 71).

Connectivity and Expansion With the built-in wireless Bluetooth connectivity, you can synchronize the Zire 72 with Bluetooth-enabled computer from across the room (within a range of 10 meters, or approximately 30 feet). But that's just the start. Using a compatible Bluetooth-enabled phone, you can send and receive email and connect to the web, send multimedia (MMS) or text (SMS) messages, and even automatically dial any number in your handheld's Contact's application. You can also synchronize data the "old-fashioned" way via the mini-USB connection at the base of the handheld.

The Zire 72 uses Multimedia Card and Secure Digital expansion cards, which instantly add software applications, additional memory, large databases, and more without taking up built-in memory space.
What's in the Box This package contains the Zire 72 handheld, built-in rechargeable battery, carrying case, mini-USB HotSync cable, power cable, stylus, CD-ROM with Palm Desktop 4.1 software for Windows and Macs (as well as bonus software), and printed Getting Started guide. The rechargeable lithium-ion battery that has a battery life of between 3 and 4.5 hours depending on screen brightness settings and usage.

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